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PricewaterhouseCoopers Advisory Services LLC

New York, New York

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School of Intelligent Finance and Business, Xi’an Jiaotong-Liverpool University Logo
School of Intelligent Finance and Business, Xi’an Jiaotong-Liverpool University

Suzhou, China

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PricewaterhouseCoopers LLP

Tampa, Florida

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Kenco Transportation Management, LLC

Chattanooga, Tennessee

T. Rowe Price

Owings Mills, Maryland

PricewaterhouseCoopers Advisory Services LLC

Dallas, Texas

Groupby USA Inc

Austin, Texas

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University of North Alabama

Florence, Alabama

School of Intelligent Finance and Business, Xi’an Jiaotong-Liverpool University Logo
School of Intelligent Finance and Business, Xi’an Jiaotong-Liverpool University

Suzhou, China

PricewaterhouseCoopers Advisory Services LLC

Hallandale Beach, Florida

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Optym

Dallas, Texas

California State University, Long Beach

Long Beach, California

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University of Redlands

Redlands, California

Park University

Parkville, Missouri

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WU (Vienna University of Economics and Business)

Austria

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University of Chicago

Chicago, Illinois

Air Canada

Dorval, Quebec, Canada

Google LLC

San Francisco, California

PricewaterhouseCoopers Advisory Services LLC

San Jose, California

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University of Chicago

Chicago, Illinois

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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